Política de envío
This is a general baseline, not legal advice — adjust it to your actual supplier timelines before relying on it for serious operations.
Order Processing
We prepare each order for shipment as soon as payment is confirmed. Processing and transit time may vary depending on the product and destination.
Delivery Times
We work with logistics providers who may ship from different origins; an estimated delivery time will be shown on each product page and in your order confirmation.
Tracking
Once your order leaves our warehouse or our supplier's, you'll receive an email with available tracking information.
Delays
During high-demand periods or due to causes beyond our control (customs, weather, carrier), delivery times may be extended; we'll notify you if we detect a significant issue.
Questions About Your Shipment
If your order hasn't arrived within the stated timeframe, contact us through the store's contact page with your order number.